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Previous Incidents

[Resolved] Advanced Analytics CMIR SOAR lemon ingestion latency

Began: Ended: Duration:
  • Advanced Analytics

Case Manager has detected a significant increase in the time it takes to ingest logs and create incidents. A significant drop in the rate of log ingestion can delay Case Manager from creating incidents. If you are experiencing slow performance for longer than 1 hour, please file a support case. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Complete] Maintenance : OS Updates

Began: Ended: Duration:
  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.

No further notices from the past 7 days.